Categories: Business

The consumer will be the king from next week, the new consumer protection law will be implemented nationwide from July 20, 2019

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From next week, consumer will be king with new law to protect rights

new Delhi. The new Consumer Protection Act-2019 will come into force nationwide from 20 July next week, after which the consumer will now be king. After this, misleading advertising in relation to a product will become expensive, as the new law provides for action on misleading advertising. The Central Government has issued notification of Consumer Protection Act-2019. This law will replace the Consumer Protection Act-1986.

According to a notification issued by the Union Ministry of Consumer Affairs, Food and Public Distribution on 15 July, this law will come into force nationwide from 20 July. It is known that the new Consumer Protection Act-2019 was to be implemented in January this year but due to some reason its date was extended to March. Though its date was postponed due to the nationwide lockdown for prevention of corona virus infection, now its notification has been issued and new consumer protection law will come into force nationwide from 20 July.

The new Consumer Protection Act provides for an alternative dispute settlement for arbitration for the purpose of speedy settlement of disputes. The new law also provides for a central consumer protection authority in addition to consumer courts. Keeping the satisfaction of the consumers at the center, the new law provides that where the consumer resides, he can complain to the District or State Consumer Commission. Earlier, services or products were bought from where complaints were to be made.

If the manufacturer, seller or distributor is found selling adulterated or fake products, then the consumer can drag them to court. A consumer can also lodge a complaint with the Commission for compensation. In cases where there is no harm to the health of the consumer, a jail term of up to 6 months and a fine of up to Rs 1 lakh can be imposed. On the other hand, the manufacturer, seller or distributor may face a fine of up to Rs 5 lakh and a jail term of up to 7 years in case of harm to the consumer. If a consumer dies in a case, a fine of up to Rs 10 lakh and a jail term of 7 years or both.

This post was published on July 18, 2020 1:04 pm

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